Permits & Approvals

When you log into DocuBay, you choose your industry and the emirate (or free‑zone) where you operate. Our rules engine cross‑references that information with the latest regulations and surfaces every mandatory—and optional but recommended—approval. You’ll see a concise description, expected SLA, total government fees and required documents before you even start the application, eliminating guesswork.

Absolutely. Most businesses need multiple clearances at launch (e.g., a restaurant may need a food‑handling licence, a drainage NOC and Civil Defence approval). DocuBay lets you add each permit to a single “cart,” reuse common documents across all forms and upload the rest once. Payment is combined, and you get a unified progress bar rather than separate portals and references.

You’ll receive an instant in‑platform alert explaining the rejection code or additional information requested. A DocuBay compliance specialist reviews the feedback, advises on corrective documents and resubmits on your behalf at no extra DocuBay service fee. Only incremental government re‑fees—if any—are passed through transparently.

Yes. Once an inspection date is issued, it appears on your dashboard calendar. We send you a preparatory checklist, arrange required engineer or consultant attendance and—on enterprise plans—our compliance officer can be physically present to facilitate the visit and answer authority questions, reducing the risk of a follow‑up inspection.

For speed and audit clarity, you pay all fees in one secure DocuBay checkout. We transmit the exact government amounts to each authority and upload official receipts to your document vault. This unified payment flow prevents missed transactions and keeps your finance team’s reconciliation simple.

Yes. Depending on your plan, our compliance officer or consultants can attend inspections or municipality visits to support you on-site, especially when coordination is required with local authorities.